Health Care - Provisioning Epic With icAMP™

ICSynergy - Health Care
Provisioning Epic with icAMP

Working with a very large Provincial Health Care Provider in Canada, ICSynergy was tasked with building a complete provisioning solution for the client's massive Epic deployment.  The solution also needed to work seamlessly with Oracle OIG, the Health Care providers Identity Governance and Administration (IGA) solution.

Why  icAMP

The client required a custom role-based access management process, with a custom Epic connector for automating account creation, access management, and governance. To meet the client's tight timelines centered around their Electronic Health Care requirements, we created icAmp, a microservices-based solution that includes a full-blown Epic provisioning connector.

Health Care Case Study

icAMP – Automating Access Request and Provisioning to Epic

A primary healthcare provider with over 250K identities for employees, students, residents, contractors, and care providers has relied on ICSynergy’s Access Management Platform to manage their Identity, and Access Management needs for very complex systems. 

The essential requirement was to convey access management in healthcare business terms in the request forms, workflows, and provisioning of access. The underlying platform converts to technical terms the various accounts, entitlements, roles, and permissions on target systems. 
icAMP provides the framework to create the mapping from business entitlement definitions to technology specifics.   

Another primary business requirement that icAMP meets is the automation of access request and provisioning. Provisioning access to extensive and complex systems like Epic’s Clinical Information System and Orion Health Portal Electronic Health Record is simplified and made manageable using icAMP’s workflow engine, forms builder, connector server, and identity system adapter. icAMP’s connector server and a full-function Epic connector create a seamless and complete solution for automated provisioning of Epic access, where user entitlement constraints are managed entirely by icAMP.

Multiple entitlement constraints for timeframes by various approvers and numerous roles are managed by icAMP. They are aggregated and converted to the actual templates, sub-roles, and other provisioned attributes within the Epic system, Active Directory, and other supporting applications; thus, hiding the technicalities from administrative and clinical staff. Business life-cycle events dictate the access requests; events such as additional responsibilities, training completion, access certification, and leaves of absence, and icAMP translates the events to modifications within the target systems. 

Let Us Guide You

ICSynergy's Health Care team have over 100 years of experience delivering Identity and Access Management solutions to some of the largest health care organizations in the world.

We have tremendous knowledge and experience that you only get from being in the trenches managing real world, mission-critical health care implementations. We combine this with our icAMP product that dramatically simplifies access request and provisioning to Epic.

Want to speak directly with one of our in-house experts?


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